Call history shows the list of the calls made and received by the tenant. Due to the complex nature of call detail records, with calls splitting into multiple legs, multiple dialed legs and transfers (just to mention some).
This guide provides step-by-step instructions for configuring Microsoft Teams to enable Direct Routing to make and receive calls via Microsoft Teams.
The list of extensions defined for the selected tenant are shown along with the callerid, username and password associated.
Access to Giant API documentation
Dialing an extension follows a series of steps based on extension status and configuration.
Have the need to change the outbound DDI for a user? This article explains how to change the outbound presentation for an extension.
